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 As over 20% of the Australian population has one or more disability, forward-thinking organisations are looking for ways to improve their confidence and capability in addressing this market segment. Our publication "Welcoming Customers with Disability" provides information on the simple ways that businesses can improve their accessibility. This publication is an essential resource to equip your customer service staff with the necessary confidence and skills to respond appropriately and effectively to customers with disability. Download an order form in PDF FORMAT Download an order form in WORD FORMAT |
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Thanks to all who attended our member consultation with special guest The Hon. Bill Shorten MP, Parliamentary Secretary for Disabilities and Children's Services on 29th Feb 2008, in the spectacular offices of Sparke Helmore Lawyers. 
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The Mental Health Council of Australia (MHCA) has released a "National Mental Health Employment Strategy", calling for significant changes to be made to the current mental health policies, in order to remove barriers to employment for people with mental illness. The strategy aims to improve employment opportunities for people with mental illness, and is the result of 12 months of reseach and consultations with a wide selection of consumer and community groups. Programs facilitated by the Australian Network on Disability, including Willing & Able Mentoring, and the "Stepping into..." series have been included in the report as examples of successful strategies that can help to reduce barriers for people with mental illness seeking employment. A full copy of the report can be downloaded from the Mental Health Council of Australia's website at http://www.mhca.org.au/documents/MHCA-Employment%20Report-final.pdf |
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