Guidance on online retailing
Questions for the IT supplier or team
- Has there been an accessibility review of the business's internet and intranet sites?
- Is that the whole site or just some pages?
- Which A, AA and AAA criteria do we meet for our most commonly used pages?
- What would be the quickest ways to improve accessibility for our most commonly used pages?
- What are the issues that users cannot get past as opposed to those which are an inconvenience?
- Are links to other applications, systems or landing pages (for example, job seeker application forms) accessible?
- What accessibility factors are taken into account when designing and/or upgrading information technology systems?
- Is there induction training for IT developers on accessibility standards?
- Do you have online authoring standards?
- How does the organisation assess alternative technologies and their compatibility with the internal systems environment (screen reading software, etc.) for new employees?
