DFP Recruitment's DCR Journey

Wed 21 September 2016

DFP Recruitment is a national recruitment agency. Their approach is to make recruitment easy by developing systems and processes that support candidates, clients and the DFP staff team.

DFP Recruitment staff, AND staff and Alastair McEwin at a Member Roundtable

Recently they partnered with the National Disability Insurance Agency (NDIA) to recruit suitable staff to support their rapid growth.

To achieve the desired workforce composition, DFP needed to design a number of accessible and inclusive recruitment programs and initiatives.

In striving to make real progress in offering further support to candidates with disability to access and participate equitably throughout the recruitment process, DFP approached the Australian Network on Disability (AND) for expert guidance.

They took part in one of AND’s flagship programs, Disability Confident Recruiter (DCR). The program provides the tools and resources to build the skills to enable recruitment consultants to confidently recruit talent from diverse groups, including people with disability.

As part of the process, DFP was required to provide evidence of accessible recruitment practices against a checklist of good practice. In addition, operational staff were asked to undertake an e-learn on creating and maintaining inclusive recruitment practices in all aspects of their job.

DFP felt the Disability Confident Recruiter e-learn was a seamless process, commenting that it was easy to navigate, and receiving positive feedback from all 62 operational staff around Australia who completed it. 

“The program provided us with a structure and framework for action. That works really well with how our business operates – we like to have a consistent approach nationally and by having everything seamlessly integrated within our business management system it becomes the standard,” said Kate Coath, Chief Operating Officer at DFP.  

“Our staff were enthusiastic to provide evidence and keen to learn where improvements could be made. They worked hard to create and implement enhancements to procedures and documents where necessary.”

DFP’s commitment to the program has led to them becoming the first labour hire recruitment firm in Australia to become a Disability Confident Recruiter; a testament to their continued commitment to advancing the inclusion of people with disability.

“Building a culture of inclusion continues to be a major focus at DFP.  We are committed to inclusivity and accessibility and providing opportunities for all people, as well as working with clients who share these values.” said Ms Coath.

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