2017-18 Benchmark Report

Developing a workforce that reflects the diversity of the community is vital for leading businesses and organisations.

The latest figures show that there are more than four million Australians who experience disability and 35% of households include people with disability. Disability can happen to anyone at any time.  

In 2017-18, twenty-eight members of the Australian Network on Disability (the Network) benchmarked their inclusion of people with disability as employees customers and stakeholders.

Using the the Network's Access and Inclusion Index (Index) these organisations gained insights into their strengths and maturity on their journey to be accessible and inclusive. 

This year, we're excited to announce the top performers are:

  1. Federal Department of Human Services 
  2. Australian Taxation Office 
  3. ANZ

The Network warmly congratulates these three organisations on their result.

We also sincerely thank ANZ, the Federal Department of Human Services and Medibank for sharing their Good Practice case studies, that you can read in the Report.

The 2017-18 Benchmark Report

Access and Inclusion Benchmark Report cover

2017-18 Benchmark Report (PDF, 1MB)

2017-18 Benchmark Report (Accessible Word Doc, 330KB)

From confusion to clarity and confidence (media release)

Vision Extra 23 May 2018 (podcast)

Video: 2017-18 Access and Inclusion Benchmark Report 

Watch the '2017-18 Access and Inclusion Benchmark Report' video on Vimeo

Download a text description of the '2017-18 Access and Inclusion Benchmark Report' video (Word, 16KB).


The development and implementation of the Access and Inclusion Index was made possible by the funding and in-kind support of the NSW Department of Family and Community Services (NSW FACS), the National Disability Insurance Agency (NDIA), the Department of Defence, IBM and Westpac Group. We sincerely thank the Development Partner Working Group for their time and valuable feedback in contributing to the design and implementation of the Access and Inclusion Index.