2018-19 Results

Twenty-three organisations used our Access and Inclusion Index to evaluate and benchmark their disability confidence in 2018. These included public and private sector organisations from a wide range of industries, including finance, insurance, technology, healthcare, education and utilities.

Congratulations to the top three performers, which scored over 80% and demonstrated their clear commitment to access and inclusion. All three have participated in the Index before, and used their Roadmap Reports to boost their performance and be recognised as Australia’s most accessible and inclusive organisations. 

  1. IBM
  2. Medibank 
  3. National Disability Insurance Agency (NDIA)

Access and Inclusion Index Benchmark Report 2018-19


The 2018-19 Benchmark Report provides valuable insights into the state of disability confidence in Australia. 

Since the Access and Inclusion Index was launched in 2016, fifty-five organisations have evaluated their performance and contributed to the Benchmark Report findings. These organisations employ approximately 648,000 people nationally. Fourteen of those organisations have continued to check their progress against the Index by participating year on year. 

Download the Benchmark Report: 

Video announcement: Index Top Performers 

Watch this video, in which our CEO Suzanne Colbert AM announces the Top Performers. 

Video transcript: IBM, Medibank and National Disability Insurance Agency lead the way for Access and Inclusion (Word, 64 KB)