Access and Inclusion Index

Looking for a practical, sustainable approach to inclusion of people with disability? Want to bring access and inclusion to life across your organisation?

The Access and Inclusion Index is Australia’s foremost benchmarking tool for inclusion of people with disability. It provides a unique opportunity for you to drive access and inclusion outcomes across your whole organisation.

No matter where you are on the journey to disability confidence, the Index helps you:

  • Deeply understand access and inclusion across your organisation
  • Gain insights into areas of strength and opportunity 
  • Establish a foundation from which to build disability confidence and capability
  • Set measurable performance goals across key business areas
  • Build awareness and knowledge across your workforce
  • Engage your whole organisation in the access and inclusion agenda
  • Gain a roadmap to accelerate year-on-year progress
  • Formulate a strategic plan for the future

Download a transcript of the Access and Inclusion Index video (Word).

How it works

The Index supports organisations to assess their performance against 10 key areas:

  • Commitment
  • Premises
  • Workplace Adjustments
  • Communication and Marketing
  • Products and Services
  • Information Communication Technology (ICT)
  • Recruitment and Selection
  • Career Development
  • Suppliers and Partners
  • Innovation

It has three parts: 

Quick 10 

Available to any organisation at no cost, the Access and Inclusion Index Quick 10 provides a snapshot of your current performance against key access and inclusion criteria. It also provides valuable information on how to progress in all 10 key areas.

Simply answer 10 quick questions to assess your maturity and get a score out of 100 to kick-start your access and inclusion journey. 

Comprehensive Self-Assessment 

As a member of AND, you can use the Index to comprehensively self-assess your organisation’s disability confidence and capability.

The Access and Inclusion Index Comprehensive Self-Assessment faciltates evaluation across each key area of business, which contributes to an overall score out of 100. Use it as a strategy to engage your leaders, develop targeted plans and set measurable goals for year-on-year progress. 

Evaluation and Benchmarking 

By submitting your Comprehensive Self-Assessment for evaluation and benchmarking, your organisation has a unique opportunity to gain a roadmap for improvement and be part of a national corporate benchmark on inclusion of people with disability. 

We'll review your Comprehensive Self-Assessment and provide you with a bespoke report on your key strengths and opportunities for improvement. You can choose to receive an Accelerator Report or a Comprehensive Roadmap Report, both of which are available at any time in the year. 

  • Accelerator Report: Highlights top strengths and opportunities in each key area to guide your organisation's next steps.
  • Comprehensive Roadmap Report: Provides a complete roadmap to progress your maturity to the next level in all key areas.

An annual Benchmark Report will provide an overview of the scores achieved by all participating organisations (Please note: data is kept anonymous). By comparing the oucomes of your evaluation with the average scores of the cohort, you can see how your organisation is performing relative to others. This report also shares stories of success, innovations and best practice from within our network.

Find out more

To find out more, please contact us on 1300 363 645 or email, or visit the Access and Inclusion Index website.

Benchmark Reports

Case studies