Access and Inclusion Index

Download a transcript of the Access and Inclusion Index video (Accessible Word).


The Access and Inclusion Index gives organisations insights into their strengths and maturity on their journey to be accessible and inclusive to people with disability. The easy-to-use, whole of organisation tool, provides a roadmap for year on year progress.

The Index supports businesses to assess their performance against 10 key areas:

  • Commitment
  • Premises
  • Workplace Adjustments
  • Communication and Marketing
  • Products and Services
  • Information Communication Technology (ICT)
  • Recruitment and Selection
  • Career Development,
  • Suppliers and Partners
  • Innovation

How it works

Access and Inclusion Index quick self-assessment

Available to all organisations at no cost, answer 10 questions to get a snapshot of your current performance against key access and inclusion criteria. It also provides valuable information on how to progress.

Access and Inclusion Index comprehensive self-assessment

Included in AND membership. You can comprehensively self-assess your organisation’s maturity on the journey towards disability confidence, get a score out of 100 and share with your colleagues across the organisation to develop your plan for progress. 

Access and Inclusion Index AND evaluation and benchmark report

AND will review your comprehensive self-assessment and provide a summary or comprehensive report. (Comprehensive reports recommended for first time participants). The evaluation and benchmark report will tell you how your organisation is performing relative to others and help you to direct your effort to maximise your impact.

Find out more

From Confusion to Clarity and Confidence - celebrating the results of the 2017-18 Index

2017-18 Benchmark Report

Access and Inclusion Index website

Access and Inclusion flyer, (PDF 270KB)

2017-18 case studies

Realising Inclusion through adjustments at DHS

2016-17 case studies

Innovation leads to accessible foods

Australian Tax Office innovates through workplace adjustments

Fit for all communications