Darren leads the Digital Banking Portfolio with responsibility for ANZ’s digital channels, serving over 5 million customers everyday across the bank’s Retail and Commercial business. The portfolio also includes anz.com, ATM’s and Cash Solutions, and the tools that ANZ’s bankers use to serve our customers.
Prior to his current position, Darren has held a number of roles during his time at ANZ, leading teams in Technology Experience, Innovation Design and most recently, Digital Customer Experience.
During 2006 to 2018 Darren was the Chairperson of the ANZ Abilities Network, leading a group of 250+ volunteers to help raise awareness and solve issues for both customers and staff with a disability. Today he drives the accessibility agenda through digital delivery.