Factsheets

Want to learn more about disability, access and inclusion? These factsheets cover a range of different topics relevant to the inclusion of people with disability as employees and customers. Click on the menu items or the links below to find out more.

Understanding disability

• What is a disability
• Disability etiquette
• Inclusive language

Employer responsibilities

• Employing People with Disability
• Business benefits of hiring people with disability
• Welcoming Customers with Disability
• Interviewing People with Disability
• Corporate Social Responsibility
• What is an Accessibility Action Plan?
• Workplace Adjustments
• Evacuation procedures
• Disability Discrimination Act 1992
• Employment Charter
• Managing Someone Returning to Work
• Getting advice and support
• A beginner's guide to accessible content
• Interviewing a candidate using an interpreter 

Information for jobseekers with disability

• Information for jobseekers with disability